Natarajan Chandrasekaran, Chairman of Tata Sons, has a dream for the Tata group — and is open to new ways of thinking and working to realise it. That, and plenty more, comes through in the cover story-interview of this year-ending edition of Tata Review.
Chandra, as he is known among his friends and colleagues, casts a wide net as he speaks about the opportunities and challenges being thrown up in a business environment of transformative change. He also shares his vision of 'One Tata', which he views as critical to the evolution and well-being of the group and its companies.
Our featured report in this issue turns the spotlight on China, where Tata companies are growing in a unique culture and context. Together they have enriched the Tata experience of China and laid the groundwork to take the group much further in the country.
Tata Projects is the subject of our special report, which highlights the qualities that have made it one of the fastest growing companies in India’s infrastructure industry. Also in this issue is a story on Tata Chemicals and how it has evolved its global customer relationship management process; a look at Tata AutoComp Systems’ moves to get closer to clients both domestic and international; an account of mjunction services, which operates the world’s largest e-marketplace for steel; and a feature on Jusco’s fast-spreading footprint in urban utility services.
Our interviews in this issue have a strong global flavour. Jaguar Land Rover chief executive Dr Ralf Speth talks about the company’s transition to electric vehicles. Al Faber, president and chief executive of the US-based Baldrige Foundation, explains how the template of business excellence is shifting to stay in step with the times. And business psychology whiz Tomas Chamorro-Premuzic takes us through the science of making people and organisations more effective.
Away from the mainstream of business, we delve into the efforts made by the Naval Tata Hockey Academy in Jamshedpur, India, to address community development through sports. We listen in to leadership lessons from the Tata Steel Adventure Foundation in the Himalayan foothills, and we walk you through the stunning Taj Fisherman’s Cove in Chennai, India. To wrap it up, our Back Chat guest this time is Amit Chandra, managing director of Bain Capital, a Tata Trusts trustee and a director at Tata Sons.
Wishing all our readers fresh beginnings and renewed success in the year at our doorstep.Warm regards, Christabelle Noronha